Hearsay Systems Status

All Systems Operational

Uptime over the past 90 days. View historical uptime.

Analytics Operational

90 days ago

100.0 % uptime

Today

API Operational

90 days ago

100.0 % uptime

Today

Compliance Operational

90 days ago

100.0 % uptime

Today

Mail Operational

90 days ago

100.0 % uptime

Today

Platform Operational

90 days ago

100.0 % uptime

Today

Relate Operational

90 days ago

99.99 % uptime

Today

Sites Operational

90 days ago

100.0 % uptime

Today

Social Operational

90 days ago

100.0 % uptime

Today

Partner Integrations Operational

Facebook Operational

Instagram Operational

LinkedIn Operational

X Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Nov 20, 2024

Internal Server Error for Supervision

Resolved - Hearsay's engineers were able to resolve this matter, and administrators should no longer see error messages. After we complete a full and thorough investigation, a post-mortem will be published for this incident. Thank you for your patience as we resolved this incident.
Nov 20, 13:00 PST

Identified - Hearsay engineers have identified the root cause and are working on a fix. We will share another update shortly. Again, thank you for your patience while we resolve this for you.
Nov 20, 11:41 PST

Investigating - Hearsay is currently experiencing an incident where the Review tab for administrators results in a 500 Internal Server Error or a 504 Gateway Timeout error. Our engineers are working on a quick resolution to fix this immediately. An update will be provided shortly, and we apologize for the disruption.
Nov 20, 10:52 PST

Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024

Error when Accessing Conversations on Hearsay Mobile App

Resolved - Hearsay engineers have rolled out an update to the iOS app that resolves the reported access issue. The new version should be available in the App Store shortly. Affected users are advised to update when it becomes available. A post-mortem will be published after we complete a thorough investigation. We truly appreciate your patience as we worked to resolve this issue.
Nov 13, 17:20 PST

Update - Hearsay engineers have confirmed that the mobile app access issue only affects a subset of iOS users. A fix will be rolled out soon. We are working closely with Apple to expedite the review of the fix. We truly appreciate your partnership while we resolve this issue.
Nov 13, 16:02 PST

Identified - Hearsay engineers have identified the root cause and are working on fixing the mobile app issue. We will share another update shortly. Again, thank you for your patience while we resolve this for you.
Nov 13, 14:23 PST

Investigating - Hearsay is currently experiencing an incident where users may run into an error stating "Your Landline Phone Number is Not Compatible" when accessing message conversations on the mobile app. Hearsay engineers are actively troubleshooting this and treating it as our top priority. We will update this incident once we have more information from our engineers.
Nov 13, 13:51 PST

Nov 12, 2024

No incidents reported.

Nov 11, 2024

Publishing Errors for X

Resolved - Hearsay engineers confirmed the X publishing error has been resolved. Failed scheduled posts will be retried automatically in the next few hours; please republish manually initiated real-time posts. A post-mortem will be published after we complete a thorough investigation, we truly appreciate your patience as we worked to resolve this issue.
Nov 11, 12:23 PST

Identified - Hearsay engineers have identified the root cause and are working on fixing the publishing issues to X. We will share another update shortly. Again, thank you for your patience while we resolve this for you.
Nov 11, 11:15 PST

Update - Hearsay Engineers continue to actively investigate the publishing issue to X and are treating this as our top priority. We truly apologize for any disruption and will provide an update shortly.
Nov 11, 08:29 PST

Investigating - Hearsay is currently experiencing an incident where users may run into an error when publishing content to X, formerly known as Twitter. Hearsay's engineers are actively troubleshooting this and treating it as our top priority. We will update this incident once we have more information from our engineers.
Nov 11, 07:58 PST

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.

Nov 6, 2024

No incidents reported.

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