All Systems Operational
Analytics Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Compliance Operational
90 days ago
100.0 % uptime
Today
Mail Operational
90 days ago
100.0 % uptime
Today
Platform Operational
90 days ago
99.96 % uptime
Today
Relate Operational
90 days ago
99.99 % uptime
Today
Sites ? Operational
90 days ago
100.0 % uptime
Today
Social Operational
90 days ago
99.98 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Feb 28, 2024

No incidents reported today.

Feb 27, 2024

No incidents reported.

Feb 26, 2024

No incidents reported.

Feb 25, 2024

No incidents reported.

Feb 24, 2024

No incidents reported.

Feb 23, 2024
Resolved - Timeline:

Start Time: 02/23/2024 11:44 AM PT

End Time: 02/23/2024 12:38 PM PT

Customer Impact:

Hearsay deployed a version upgrade aimed at improving the efficiency and management of one of our application services. During this upgrade, a discrepancy was found in a separate service to be conflicting with this latest version. This resulted in the intermittent inability to load the user interface in several areas of our platform. There was no data loss during this incident.

Resolution:

The deployed version upgrade was identified by Hearsay’s engineers as the root cause and was reverted in order to restore functionality.

Future Improvements:

Hearsay Engineering will create more extensive testing in a development environment prior to deploying version upgrades to its systems. This testing will include evaluating how these version upgrades may potentially interact with other applications in the system in a contained environment.

Feb 23, 11:30 PST
Feb 22, 2024

No incidents reported.

Feb 21, 2024

No incidents reported.

Feb 20, 2024

No incidents reported.

Feb 19, 2024

No incidents reported.

Feb 18, 2024

No incidents reported.

Feb 17, 2024

No incidents reported.

Feb 16, 2024

No incidents reported.

Feb 15, 2024

No incidents reported.

Feb 14, 2024

No incidents reported.