Resolved -
Hearsay Engineers have resolved the ongoing issue. We would like to express our sincere apologies for any inconvenience caused by the recent disruption. We will post a full post-mortem on the incident with additional details on the issue and how it can be avoided. We greatly appreciate your patience and understanding as we worked to resolve this issue.
Sep 18, 15:44 PDT
Identified -
Hearsay's engineers have identified the root cause and are working on restoring it. We will share another update shortly. Again, thank you for your patience while we resolve this matter for you.
Sep 18, 13:18 PDT
Update -
Our engineers continue working diligently to identify the root cause and implement a solution. We are treating this as our top priority and will continue to provide updates on our progress as soon as we have more information.
Sep 18, 12:16 PDT
Update -
We are continuing to research this matter where users are unable to publish content to Instagram. Hearsay's engineers are working hard to ensure they find the exact reason for this incident and implement the right solution. We greatly appreciate your patience, and we will continue to provide timely updates.
Sep 18, 10:22 PDT
Update -
Hearsay is still investigating the root cause as to why users are unable to publish to Instagram. All other social media networks are fully operational. This remains our top priority and we will provide an update as soon as we have more information.
Sep 18, 09:34 PDT
Investigating -
Hearsay is currently experiencing an incident where users may be unable to publish content from Hearsay to Instagram. Please note that all other social media networks are working as expected. We are prioritizing this matter and will resolve this as quickly as we can. Thank you for your patience as we work through this for you.
Sep 18, 09:04 PDT