Postmortem -
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Aug 30, 10:47 PDT
Resolved -
Hearsay’s engineers have successfully resolved this incident, and the subset of users who experienced a blank screen should now see their conversations on our website. Thank you for your patience. After a full investigation, we will provide a post-mortem.
Aug 28, 12:22 PDT
Identified -
Hearsay is aware of a current incident where some Relate users may see a blank screen when accessing their conversations on our desktop/web platform. Our engineers have pinpointed the root cause and are working to deploy a fix as soon as possible. Please note that this is not happening for all users on Hearsay Relate. We apologize for this disruption and will have another update shortly.
Aug 28, 12:11 PDT