No Login Option for Non-SSO Users

Incident Report for Hearsay Systems

Resolved

Hearsay’s engineers found the root cause and a fix has been deployed to production to resolve the Facebook and LinkedIn login method issue. We truly apologize for this disruption and we will publish a post-mortem after we complete a full investigation. Thank you so much for your patience and understanding.

Posted Jan 25, 2024 - 10:41 PST

Investigating

Hearsay is currently experiencing an incident where users who sign in via Facebook or LinkedIn login methods are unable to. Users who sign in via their company's SSO are able to successfully login. Rest assured that this does not affect the user's ability to link their Facebook and LinkedIn accounts to Hearsay. We are actively looking into this matter and are treating this as our top priority. We will provide an update shortly.

Posted Jan 25, 2024 - 10:30 PST

This incident affected: Platform.