Content approved in Supervision not updated in the Content Library

Incident Report for Hearsay Systems

Resolved

There was delay in processing suggested content approvals. All outstanding tasks have been completed and statuses now reflect correctly in the content library. This incident is resolved.

Posted Jun 11, 2025 - 15:43 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 11, 2025 - 15:19 PDT

Identified

The issue has been identified and a fix is being implemented.

Posted Jun 11, 2025 - 13:33 PDT

Investigating

We are currently investigating reports of Content approved in Supervision not updated in the content library, resulting in content that is approved in supervision not showing up in an end user's library.

Posted Jun 11, 2025 - 13:13 PDT

This incident affected: Compliance and Social.