Internal Server Error for Supervision

Incident Report for Hearsay Systems

Resolved

Hearsay's engineers were able to resolve this matter, and administrators should no longer see error messages. After we complete a full and thorough investigation, a post-mortem will be published for this incident. Thank you for your patience as we resolved this incident.

Posted Nov 20, 2024 - 13:00 PST

Identified

Hearsay engineers have identified the root cause and are working on a fix. We will share another update shortly. Again, thank you for your patience while we resolve this for you.

Posted Nov 20, 2024 - 11:41 PST

Investigating

Hearsay is currently experiencing an incident where the Review tab for administrators results in a 500 Internal Server Error or a 504 Gateway Timeout error. Our engineers are working on a quick resolution to fix this immediately. An update will be provided shortly, and we apologize for the disruption.

Posted Nov 20, 2024 - 10:52 PST

This incident affected: Compliance.